The purchase of products offered on the site is subject to these terms and conditions of sale.

Orders placed on the site are exclusively reserved for individuals.

The resale or distribution of EYLL items purchased on the site is strictly prohibited.

EYLL may, as it sees fit, update its terms and conditions of sale. You can read it at any time. In addition, with each order on the site, you will be asked to confirm your acceptance of these general conditions of sale in force on the date of placing your order.

These conditions are concluded between, on the one hand, the company registered in the directory of trades – Chambers of crafts and interdepartmental crafts Gironde delegation under number Siret 44053151500029, whose head office is located 62 rue Nationale 33240 Saint André de Cubzac FRANCE hereinafter referred to as “EYLL”, and, on the other hand, individuals wishing to make a purchase via the website

The present general conditions govern the sale of all the articles presented on the site

Any order supposes the adhesion to the present general conditions of sale. The sales contract is subject to French legislation. If a condition were to fail, it would be considered to be governed by the practices in force in the distance selling sector whose companies have sat in Metropolitan France and the French overseas departments.


Our offers of articles and methods of delivery, at the prices indicated in Euros, are valid in France, and in a certain number of European countries and World (under any reserve of modification) and within the limit of stocks available.

Any order implies acceptance of prices and description of items available for sale. Any dispute on this point will occur in the context of a possible exchange and guarantees mentioned below.

Legal guarantee

These general conditions of sale are subject to French law.

All items are subject to a legal guarantee of conformity (article L211-1 and following of the code of consumption).

Article L211-4 Consumer Code: the seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery.

Article L211-5 Consumption Code: to be in conformity with the contract, the goods must be fit for the usual use expected and correspond to the description given by the seller and possess the qualities that this one has presented to the buyer on the website

Prices are quoted in Euros and take into account, if applicable, French VAT in force. Any change in the VAT rate could be reflected immediately on our prices.

However, prices can not be changed once the order is placed by the customer.

These prices are exclusive of flat-rate participation in the cost of processing and shipping, delivery of the order.

The prices of the articles ordered on the site according to the references from which they come on the site are authentic.

Keep your bill, it will serve you in case of exchange within 10 days maximum. If one or more taxes were to be created or modified upwards, this change can be reflected on the selling price of the articles of our site

The order

Upon confirmation of your order, it will be sent to our logistics department for processing. You will receive a first automatic email that is accused of receiving.

Acceptance and confirmation of the order by EYLL.

The contract is formed when the customer confirms his order. EYLL will confirm your order by email within 72 hours. You can also print your order summary.

EYLL undertakes to deliver orders received on the website only within the limits of available stocks of items.

In some cases, including payment default, erroneous address or other problem on the account of the buyer, EYLL reserves the right to block the order of the buyer until the problem is solved.

For any question relating to the follow-up of your order, you can send an email by providing the reference of your order and an answer will reach you by return email within 72 hours.


Any order made on the site is in secure mode by PAYPAL system. Are accepted credit cards, credit cards, and payment via a personal account PAYPAL.

When validating your order, indicate your credit card number, its expiry date and its cryptogram.

Your account will be charged. Different access to authorization servers are then made to verify the data to prevent abuse and fraud. For this, the server is in crypt mode and all the information conveyed is coded.

In the case of a fraudulent use of the card, the customer is invited to contact, immediately, after finding this use, his customer service Bank and also inform EYLL by email

In accordance with the law of March 13, 2000 on the electronic signature, the online transmission of your card number and the final validation of your order constitute proof of the completeness of the order and the exigibility of the sums due in payment of this order.


The shipping of your order is done by the Post office, delivery service with follow-up, delivery without signature or transport service of our choice and this according to the country of delivery.

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area.

In the absence of the buyer, he will receive a notice of passage of his postman, which allows him to withdraw the items ordered at the nearest post office, for a period specified by the postal services.

The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

For each order, you are asked for a fixed contribution to the cost of processing the order (shipping, packaging, package making) that is communicated to you in the last step of the passage of your order on the site .

Delivery time and payment taxes and customs country of delivery.

The delivery time varies between 8 and 30 days (working days).

Depending on the country of delivery, you will have to pay, in addition to the price of the order and the shipping costs, fees related to the taxes of the country in accordance with the current tariff of customs and taxes of the country of delivery.


You can return an item, within 14 days, in its original packaging, at your expense, so that it is exchanged (promotions excluded).

It can be changed only via the website.

No exchange can be made in the shops selling the brand EYLL whatever the country.

To make an exchange: send, immediately upon receipt of your package, an email indicating the reference of your order for you to receive, by email, the coupon and address for exchange. This voucher must be completed and put in your return package so that the exchange is done. We thank you for indicating on your voucher the reason for your return.

Nominative data

The collection of your personal data is necessary to take into account your order. By indicating your email, you will receive a confirmation of your order, but also information about our promotional offers and the newsletter.

It is our responsibility to ensure that the personal contact information we have is correct and up-to-date in accordance with Article 32 of Law N ° 20014-801 of 6 August 2004 on the protection of individuals with regard to the processing of personal data and amending Law N * 78-17 of 6 January 1978 relating to data, files and freedoms.

Users have a right to access, modify and delete information concerning them, to exercise at any time with EYLL.

If you want to modify information about you, just send us an email indicating your last name, first name, address, email and if possible, reference of your last order. If you want to delete information, please send us an email too.


The site may contain links to third-party sites that are not edited or controlled by EYLL.

Such links are only provided as a convenience. You may only link to the website with the written permission of EYLL.

Intellectual property

All elements (photos, models, images, texts, logos, brands, illustrations, soundtracks and others …) present on the site is the exclusive property of EYLL.

It is prohibited to reproduce in whole or in part, by any means whatsoever, distribute, publish, transmit, modify or sell all or part of the content of the site or create derivative works from it .

The brand EYLL, logo or other related to EYLL filed or not displayed on the site are and remain the exclusive property of EYLL.

Any reproduction, distribution, transmission, modification or use of these trademarks without the express prior consent of EYLL, for any reason whatsoever, is prohibited.

It is strictly forbidden to remove any copyright, trademark or other proprietary rights notices from or any content contained therein.


In the event that one of the clauses of the present contract would be null and void by a change of legislation, regulation or by a court decision, this could in no way affect the validity and the respect of the present conditions of sale .


These conditions apply throughout the duration of online services offered by


EYLL has for all stages of order taking at the conclusion of the contract an obligation of result. Thus EYLL undertakes to describe with the greatest accuracy the articles sold on the site

On the other hand, EYLL’s liability can not be incurred in the event that the ineffectiveness of its obligations is attributable to the unpredictable and insurmountable nature of a third party to the contract; or to a case of force majeure as defined by the French case law.

EYLL could not be held liable for any inconvenience or damage related to the use of the Internet network, such as a break in the service, the presence of computer viruses or external intrusions or, more generally, all cases deemed to be force majeure by the courts.


These general conditions of sale are subject to French law.

Any dispute that may arise between the parties as to the conclusion, interpretation or execution of the general conditions of sale, contracts, confirmations and orders will come under the exclusive jurisdiction of the Commercial Court of Bordeaux and this, even in case of plurality of defendants, collateral, emergency procedures or precautionary procedures.

Models, drawings and patterns are registered and are the property of  EYLL. Any full or partial reproduction is liable to prosecution.